- Creating a startup, or managing any business, is all about problem-solving.
- Some people are good at it and some are not.
- Entrepreneurs who are great problem solvers within any business are the best prepared to effectively solve their customers’ needs.
- Problems are an everyday part of every business and personal environment.
Here are nine steps for business problem solving:
1.Take the time to define the problem clearly:
- Many executives like to jump into solution mode immediately, even before they understand the issue.
- In some cases, a small problem can become a big one with inappropriate actions.
2. Pursue alternate paths on “facts of life” and opportunities:
- Remember, there are some things that you can do nothing about. They’re not problems; they are just facts of life.
- Often, what appears to be a problem is actually an opportunity in disguise.
3. Challenge the definition from all angles:
- The more ways you can define a problem, the more likely it is that you will find the best solution.
- For example, “sales are too low” may mean strong competitors, ineffective advertising, or a poor sales process.
4. Iteratively question the cause of the problem:
- This is all about finding the root cause, rather than treating a symptom.
- The problem will likely re-occur if you don’t get to the root, perhaps with different symptoms.
5. Identify multiple possible solutions:
- The more possible solutions you develop, the more likely you will come up with the right one.
- The quality of the solution seems to be in direct proportion to the number of solutions considered in problem-solving
6. Prioritize potential solutions:
- A rule says that every large problem was once a small problem that could have been solved easily at that time.
7. Make a decision:
- Select a solution, any solution, and then decide on a course of action.
- The longer you put off deciding on what to do, the higher the cost, and the larger the impact.
8. Assign responsibility:
- Who exactly is going to carry out the solution or the different elements of the solution?
- Otherwise, nothing will happen, and you have no recourse but to implement all solutions yourself.
9. Set a measure for the solution:
- Otherwise, you will have no way of knowing when and whether the problem was solved.
- Problem solutions in a complex system often have unintended side effects which can be worse than the original problem.
If you want to know more about the steps, read this entire article: https://www.businessinsider.com/
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